IMPORTANT COVID-19 INFORMATION REGARDING YOUR UTILITY BILL


The City of Garland will work with customers during these difficult times, and will not disconnect electric or water service for late or lack of utility bill payment. Customers should contact Utility Customer Service at 972-205-2671 or CustServ@GarlandTX.gov to discuss their situation. Please include your service address and account number in any correspondence.

Reminder: Duckworth Utility Services Building (217 N. Fifth St.) is closed through Saturday, May 9, 2020.

Utility and Tax payments will be accepted via the Drive Thru Payment Center at 717 W. State St. (at W. State Street & N. Glenbrook Drive), 8 a.m. to 6 p.m. Other utility payment options are also available.

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    Important COVID-19 Information Regarding Your Utility Bill

    The City of Garland will work with customers during these difficult times, and will not disconnect electric or water service for late or lack of utility bill payment. Read on...
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    Don't Be Fooled by Utility Scams

    Scammers may pose as City employees threatening to disconnect electric and/or water service unless immediate payment is made. Read on...
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    Garland's Combined Utility Bill

    With the City of Garland's combined utility bill, customers have the convenience of paying for all City utility services at one time each month. Read on