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To find out what day to set out your green garbage cart, visit this link and type in your address. Scroll down to find your trash pick-up day listed under the ’Services’ section.
Waste that is too large for the green container, including tree trimmings, furniture, bags of leaves and grass, or carpeting, should be placed at the front curb no earlier than 6 p.m. the day before scheduled pick up of brush and bulky waste. The exception is tree limbs, which may be placed at the front curb any day of the week. All brush and limbs must be separated from other bulky waste and placed in a separate pile.
For all missed garbage collection, please use eAssist or contact us at 972-205-3500.
To request additional carts, please contact use eAssist or call 972-205-3500. You may request up to two additional trash containers, for a total of three. You will pay an Additional Container Monthly Service Charge of $7.10 for each additional container.
The City retains ownership of trash carts. Residents who have extra carts should contact Customer Service when you move away or move to another residence within the city so the extra container(s) can be picked up and billing records can be updated. If you are paying for an additional container and want to cancel, call Customer Service to request removal of the additional container(s).